Returns & Exchanges
How it works
Our simplified 3 step process makes the return policy carefree.
Step 1) Submit a return authorization
Review our return policy to see if your order qualifies, then complete the return authorize form including detailed pictures by clicking here.
Step 2) We'll contact you
Our customer service team will be in touch promptly about your return. We will coordinate for the product to be collected at a time which suits you.
Step 3) Sit back and relax
Once we have received your return in original condition, we will let you know when you can expect your refund.
Once you've ordered...
We ship most of our items within 72 hours of your order.
Upon your delivery...
It happens to everyone - you've changed your mind. You've got your delivery, the piece is perfect, but for whatever reason, you feel like it isn't quite the right fit. No matter! We have a generous 14-day return policy on most of our inventory. Just check the product page to see if we accept returns on your item. If we do, and you decide not to keep it, we will refund the entire cost for unused items returned in their original packaging. All you need to do is cover the shipping, and if you like, we will extend our preferred rates and arrange pick up with our shipping carrier. This is a no-hassle, regret-free way for you to shop.